Please email us at chicraftedco@gmail.com if you cannot find an answer to your question.
Delivery fees are dependent on the location and time of day. To avoid a delivery charge, Grab-n-Go balloon garlands are a great option!
Please note, if you decide to pick up your balloons, we are no longer responsible for the balloons once they are picked up.
Yes! The balloons are yours to do with as you please. If you would like us to help disassemble and remove the balloons, there will be an additional fee. If you're balloon decor includes any stands, there will be a refundable deposit once the equipment is returned.
This depends on whether the balloons are indoors or outdoors. Air filled balloons can sometimes last weeks! Indoors spaces with open windows and/or doors is generally considered outdoors because of the added exposure to elements. However, the longevity of balloons will depend on environmental factors of the space, such as wind, humidity, sunlight, etc.
We cannot guarantee any balloons that are used outdoors. Environmental conditions such as sun, heat, rain, wind, cold, etc. can affect the lifespan of balloons.
Yes! However, please note that we are not responsible for any of the balloons popping and/or if there are not enough balloons to achieve your desired look.
We are located in the northwest suburbs of Chicago, IL but are available to travel to other areas.
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